1. Introduction
Welcome to Bugless. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.
2. The Data We Collect
We collect and process the following types of personal data:
- Identity Data: Includes your name, username, or similar identifier, and profile image (provided via authentication providers like Google or GitHub).
- Contact Data: Includes your email address.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services, including projects created and settings configurations.
- Feedback Data: Content of feedback, ratings, and feedback types submitted through our widgets.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us. Payment processing is handled by Stripe, and we only store your Stripe Customer ID and subscription status.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide the services you have requested (e.g., managing your projects and feedback).
- To process your payments and manage your subscription.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To improve our website, products/services, marketing, and customer relationships.
4. Data Sharing
We do not sell your personal data. We may share your data with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Specifically, we use Stripe for payment processing.
5. Cookies
We use cookies to maintain your session and authentication state. These are essential for the operation of the dashboard. You can set your browser to refuse all or some browser cookies, but this may cause parts of the website to become inaccessible or not function properly.
6. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: buglessapp@gmail.com